1. Registry Administrator
Virolahti municipality (0207033-6)
Virojoentie 7, 49900 Virolahti
bunkkerimuseo (a) virolahti.fi
2. Person Responsible for Register and/or Contact Person
Virolahti municipality (0207033-6)
05 749 12
matkailu (a) virolahti.fi
3. Name of Register
Online customer register of Visit Virolahti
4. Legal Basis and Purpose of Processing of Personal Data / Purpose of Register
The legal basis for the processing of personal data in accordance with the EU General Data Protection Regulation is a contract that is concluded when a customer orders products and/or services from the Virolahti Bunkkerimuseum's online shop. The purpose of the register is to enable Visit Virolahti online store to enable online transactions, such as the transmission of order data, invoicing data, payment confirmation data or processing data between Visit Virolahti and the customer. In addition, the register is collected to enable customer service contacts, to maintain the customer relationship and for electronic marketing communications when the customer has given his or her consent.
Visit Virolahti does not store in any way in its customer register orders placed for products of other traders or information related to them.
The data will not be used for automated decision-making. The data may be used for profiling.
5. Data content of Register
First name and surname
Identification number (private billing customer)
Order source page
Companies are also registered:
Web billing address
In addition, the additional process information field allows the customer to provide any other information he/she deems appropriate.
Data Retention Period
The data will be stored for as long as the user and the municipality of Virolahti have a valid mutual agreement and/or consent.
Data may be kept longer to the extent necessary to fulfil the obligations imposed by the legislation in force, e.g. accounting and consumer responsibilities, and to demonstrate that they have been properly fulfilled.
6. Regular Sources of Data
The data are collected through electronic forms on the Johku website. Customers enter the data personally when ordering from the Johku online shop of Visit Virolahti.
7. Regular Data Disclosures and Transfer of Data Outside EU or European Economic Area
The data is not transferred separately and remains solely with the controller. The data may be technically processed outside the EU or the European Economic Area.
8. Principles for Protection of Register
The register will be processed with due care and the data processed by the computer systems will be adequately protected. Where the data are stored on Internet servers, the physical and digital security of the hardware is adequately ensured. The controller shall ensure that stored data, as well as access rights to servers and other information critical to the security of personal data, are treated confidentially and only by employees whose job description includes this.
Electronically stored Data
The register is hosted on the Johku service and processed by Aptual Commerce Oy. Only the controller and Aptual Commerce Oy's technical support staff have access to the complete register data.
As a matter of principle, we avoid printing out the data in the register as manual data. If, in certain circumstances, manual data is printed from the register, it will be kept in a locked room and only the controller will have access to it.
9. Right of Inspection and Exercise of Right of Inspection
Every person in the register has the right to check the data recorded in the register and to correct any inaccurate or incomplete data. This right is automated by the Johku system used by the Visit Virolahti in the following way:
Johku communicates to the user via the My Johku service about the processing of the user's personal data in connection with the merchant's confirmation messages. The messages contain a link to the My Johku service.
In My Johku, the user can check the data stored about him/herself and, if necessary, make corrections. The service also includes functionality that allows the user to download data in a structured format for transfer from one system to another. The My Johku service can be accessed at any time at johku.com/customer.
My Johku also offers the possibility to terminate the My Johku contract and delete data from My Johku. If a user stops using My Johku and terminates his/her contract with Johku, all automated functionalities related to the management of his/her data will cease. After termination of the contract, the user must manage his/her own data (review, rectification, right to be forgotten, limitation, right to transfer from one system to another) in writing directly with the municipality of Virolahti. If necessary, the municipality of Virolahti may ask the applicant to prove his/her identity. The municipality of Virolahti will respond to the written request within the time limit laid down in the EU Data Protection Regulation (as a rule, within one month).
Use of the "Oma Johku" service is free of charge.
10. Other Rights Related to Processing of Personal Data
A person in the register has the right to request the erasure of personal data concerning him or her from the register ("right to be forgotten"). Data subjects also have other rights under the EU General Data Protection Regulation, such as the restriction of the processing of personal data in certain circumstances.
It should be noted, however, that the data stored in the customer register of Visit Virolahti is always generated when the customer purchases products and/or services. In this case, the company is also bound by the obligations imposed by accounting and tax legislation to store the data.
Requests must be sent in writing to the controller. The controller may, if necessary, ask the applicant to prove his/her identity. The controller will reply to the customer within the time limits laid down in the EU Data Protection Regulation (as a general rule, within one month).
The information collected through cookies and web beacons does not contain any personal data of the user. It cannot be used to link activities performed online to a specific individual.